Contact Info

Should you have any questions, special requirements or need to talk to a reservations specialist; please contact us and we'll be delighted to assist you.

Telephone: +52 (998) 999 2000
Fax: +52 (998) 877 0100

Information & Reservations
Guest Services:
Toll Free Number: +1.866.754.0452

How To Get Here?

From Cancun Airport , travel north to Playa Linda, Embarcadero dock. The yacht "Cocoon" will transfer you to the hotel's private dock in Isla Mujeres. Sea transportation included during yacht operating hours which are from 09:30 to 19:30. Transportation Local and International airport: Cancun International Shopping distance: downtown 7 km (4.35 miles) City centre: 7 km (4.35 miles) Private dock on Laguna Makax. The round trip transfer from and to the Cancun Playa Linda, Embarcadero dock on our beautiful private catamaran yacht "Cocoon" is included in the hotel services during yacht operating hours. Yacht operating hours: 09:30 - 19:30. (Outside of the yacht operating hours an extra charge of USD 80 per trip is requested).

Mexican Caribbean
The Mexican Caribbean lies on the Eastern most point of Mexico. It is where the Caribbean begins at a short distance from Cuba. Its ocean and its nature reflect the dream pictures of the Caribbean Seas.

Developed on the Northern point of the Yucatan Peninsula, Cancun has grown to an international resort destination in the last 25 years. Its modern hotel zone with the widest variety of hotel categories has become an attraction of millions of visitors who stay at one of the 27'000 rooms in the zone.

Isla Mujeres
A small island just in front of the northern part of Cancun, Isla Mujeres has kept its typical Caribbean look and has not been affected by the growth of Cancun. Hundreds of visitors come to the island every day, but the evenings and nights turn the island into a heaven of tranquility and beauty after sunset.